I have lost my season ticket card on match day, what should I do?

If you lose your season ticket card on match day, two scenarios may occur:

  1. Your season ticket card is found: If your subscription is found after the stadium cleaning, the ticket office will contact you directly, and you can come pick it up at the counter during opening hours.

  2. Your season ticket card is not found: In this case, you also need to go to the ticket office during our opening hours to have a new one printed. The cost for reprinting the season ticket card is 20€. The transfer of the remaining balance on the initial card will be done directly at the ticket office.

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