If you lose your season ticket card on match day, two scenarios may occur:
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Your season ticket card is found: If your subscription is found after the stadium cleaning, the ticket office will contact you directly, and you can come pick it up at the counter during opening hours.
- Your season ticket card is not found: In this case, you also need to go to the ticket office during our opening hours to have a new one printed. The cost for reprinting the season ticket card is 20€. The transfer of the remaining balance on the initial card will be done directly at the ticket office.